Refund policy

We have a 14-day refund policy. In most cases, you won’t need to return the lenses. If we do need them back—for example, to investigate a lab issue or verify a prescription—we’ll let you know.

To start a return, contact us.
📩 service@calioptics.com

If approved, you’ll be automatically refunded on your original payment method within 14 business days.

Exchanges
We don't offer exchanges.